In memory of Mthokozisi Ntumba

(The following is a showcase from last year which was shared upon the late Mthokozisi’s completion of his master’s degree.) 

The great Albert Einstein once said, “Try not to become a man of success. Rather become a man of value”, and our student Mthokozisi Ntumba is that man of value. 

Mr Ntumba recently completed his Master’s degree with The Da Vinci Institute – a journey, according to him, that has transformed his thinking and helped him to, “realise that my perceptions and preconceived ideas do not always reflect reality.” 

Mr Ntumba continues; “My journey triggered a keen appreciation of holism, integration and cooperation amongst people. It aroused a renewed appreciation of [ubuntu], which relates to deliberate cooperation amongst people. The support and energy I received from my supervisor, family, colleagues and the Da Vinci staff is unparalleled. I would not have reached the end of this journey without this kind of support,” and he is grateful for all of them. 

When asked about the purpose of his research, Mr Ntumba speaks of the burning of tires on the streets, and how that creates the unwanted traffic congestion, and the destruction to property; as characteristics and frustrations about the complaints lodged from the communities that are concerned with inadequate service delivery from the Human Settlements Department of the City of Tshwane Metropolitan Municipality. Paradoxically, as Mr Ntumba states, “the department is reporting good performance in service delivery.” 

The aforementioned points led him to his research purpose, which was to ascertain, “whether there is a correlation between the performance of the department and the inadequate service delivery reported by some communities in the city of Tshwane. It was also anticipated that the study will subsequently recommend ways to optimise performance in the department and improve service delivery.” 

One of the return-on-investments of the study was a way for him to influence the co-creation of a meaningful and sustainable society that is conducive enough to deliver adequate service delivery. 

The key finding of the study was that, “education and training of staff in the department were lacking. The study recommended that education and training of staff be provided to optimise performance and improve service delivery. The adoption of the Transformational Leadership style and Systems Thinking theory were also recommended to optimise performance and improve service delivery in the city.” 

Our Institute commends Mr Ntumba for producing valuable data and research that can be utilised to improve societies. 

The Da Vinci Institute congratulates Mthokozisi Ntumba and wishes him success in contributing and co-creating in the City of Tshwane. He truly is a man of value, touched with remarkability.  

(May his soul continue to rest well – from The Da Vinci Institute.)