Mark’s thesis titled “Lean thinking driving employee self-empowerment, engagement and performance: A South African perspective” comes from asking the question ‘Why do employees, when given the opportunity, not empower themselves to be the best they can be?’ Mark will discuss his research to date and engage with audience insights.
Mark has a Master’s degree in improving business processes using Lean thinking. He is a certified Coach and member of the International Coaching Federation. He is also is a certified Skills Development Facilitator (SDF), Assessor and Advanced Facilitator. Mark is currently busy with a PhD at The Da Vinci Institute focused on employee self-empowerment in the workplace. In addition, he facilitates the Work Based Challenge and Operations & Manufacturing Management modules at The Da Vinci Institute.
Mark has consulted both locally and internationally on Lean thinking and processes, having developed over 30 programs and run over 850 workshops and seminars. He has successfully influenced the practical implementation of business strategies, innovation and systems thinking in international corporations and manufacturing plants. As a serial entrepreneur Mark has had shareholding in 5 separate businesses, has helped establish 3 SMME’s and was a founding member of UPSA. (United Professional Sales Association of South Africa)
Mark has spent the last 25 years as a coach, consultant and business executive, teaching people how to ‘find their voice’ through developing quantum thinking – thinking without barriers. His driving force is ‘making a difference’.